Service & Maintenance
In a device delivery there is an option of providing servicing and maintenance of these devices.
Service and maintenance of devices includes:
- Fault diagnosis and a proposal of their solution
- Diagnosis and consultancy by a telephone or an e-mail
- Diagnosing and failure remedy on-site
- Spare parts delivery
- Delivery of spare parts
- Delivery of spare parts including assembly and verification on-site
- Device maintenance as a part of preventive maintenance visits
- Preventive maintenance visit and maintenance of device on request of the customer
- Regular preventive maintenance visit and maintenance of device based on the service contract with the customer
We provide a service contract with ensuring priority servicing with defined response time, as a part of the contract there is a favourable rate for a standard service providing on a regular basis, including rates for spare parts.